Visitor Restrictions

No visitors will be permitted unless the patient falls into one of the following categories:

  • Patients Under 18 (1 Parent/Caregiver Allowed)
  • Birthing Center (1 Support Person Allowed)
  • Patients in Need of Assistance (1 Caregiver Allowed)
  • Emergency Department and Patients Having Surgery (1 Visitor Allowed)
  • Outpatient Surgical Patients (1 Support Person Allowed)
  • End of Life Care (Limit 2 Visitors at Any One Time)
  • OB Ultrasound and OB Appointments (1 Support Person Allowed)
  • Infusion and Oncology Patients (No visitors. Patients who need assistance will be taken to the location by an employee of the respective department).
  • Visiting Specialist Clinic (1 Visitor Allowed)

A visitor is defined as any non-patient individual accompanying a patient or coming to the hospital to see a patient.

Pella Regional thanks the community for their ongoing support and cooperation. We understand these visitor restrictions may be difficult for you. While we are committed to providing a family-centered care environment, right now restricting visitors is in the best interest of our patients, staff, family, friends, and our community.

Patients and Visitors Asked to Wear Masks for Medical Appointments

In order to reduce the risk of transmission of COVID-19, Pella Regional Health Center and its family of medical clinics located in Pella, Knoxville, Ottumwa, and Prairie City will ask patients over the age of two to wear a fabric mask or homemade face covering to any medical appointment, effective Thursday, April 30. If patients do not have face coverings or fabric masks one will be provided by Pella Regional for use during the visit.

Patients may be issued a fabric mask for use while in the facility. Fabric masks should be returned at the end of the visit and will be laundered in accordance with CDC laundry standards.  Guidance from the CDC encourages the public to wear face coverings in places like clinics and hospitals, where it’s not always practical to maintain six feet of separation between individuals.

It is important to also practice good hand hygiene to maintain safety. If the facemask is touched, adjusted or removed, hand hygiene should be performed.

The CDC provides instructions for how to wear a cloth face covering:

  • fit snugly but comfortably against the side of the face
  • be secured with ties or ear loops
  • include multiple layers of fabric
  • allow for breathing without restriction
  • be able to be laundered and machine dried without damage or change to shape

The Center for Disease Control and Prevention (CDC) provides simple instructions on their website at to make a homemade face covering.