Visitor Restrictions

Pella Regional Health Center revises visitor guidelines effective Thursday, October 1. The revisions will provide more flexibility in the patient’s choice of a visitor, while still keeping our patients and visitors as safe as possible.

All patients are allowed one visitor with the following exceptions:

  • End of life care (Limit 2 visitors at any one time/care team discretion)
  • Infusion and Oncology patients (No visitors. Patients who need assistance will be taken to the location by an employee of the respective department)
  • Patients in isolation (No visitors)

A visitor is defined as any non-patient individual (support person, visitor, caregiver, parent, guardian) accompanying or coming to see a patient. A visitor is one designated individual per day.

Guidelines for All Visitors and Support Persons:

  • Visitors must be age 18 or older and healthy (no symptoms such as cough, fever, sore throat, runny nose, shortness of breath, fatigue, chills, vomiting or diarrhea, loss of taste or smell)
  • Must be screened for symptoms before entering the facilities
  • Must wear a face covering at all times
  • Visitors must stay with the patient in their room (except surgery)
  • All visitors are required to wash hands with soap and water or alcohol-based hand foam/gel upon entering and exiting patient’s room
  • Social distancing must be practiced in the halls and waiting areas
  • Med/Surg visiting hours are 8:00 am until 8:00 pm.

While we are committed to providing a family-centered care environment, right now limiting visitors is in the best interest of our patients, staff, family, friends, and our community. These visitor guidelines are subject to change as necessary.

Patients and Visitors Asked to Wear Masks for Medical Appointments

In order to reduce the risk of transmission of COVID-19, Pella Regional Health Center and its family of medical clinics located in Pella, Knoxville, Ottumwa, and Prairie City will ask patients over the age of two to wear a fabric mask or homemade face covering to any medical appointment, effective Thursday, April 30. If patients do not have face coverings or fabric masks one will be provided by Pella Regional for use during the visit.

Patients may be issued a fabric mask for use while in the facility. Fabric masks should be returned at the end of the visit and will be laundered in accordance with CDC laundry standards.  Guidance from the CDC encourages the public to wear face coverings in places like clinics and hospitals, where it’s not always practical to maintain six feet of separation between individuals.

It is important to also practice good hand hygiene to maintain safety. If the facemask is touched, adjusted or removed, hand hygiene should be performed.

The CDC provides instructions for how to wear a cloth face covering:

  • fit snugly but comfortably against the side of the face
  • be secured with ties or ear loops
  • include multiple layers of fabric
  • allow for breathing without restriction
  • be able to be laundered and machine dried without damage or change to shape

The Center for Disease Control and Prevention (CDC) provides simple instructions on their website at  www.cdc.gov/coronavirus to make a homemade face covering.