No visitors will be permitted unless the patient falls into one of the following categories:
- Patients Under 18 (1 Parent/Caregiver Allowed)
- Birthing Center (1 Support Person Allowed)
- Patients in Need of Assistance (1 Caregiver Allowed)
- Emergency Department and Patients Having Surgery (1 Visitor Allowed)
- Outpatient Surgical Patients (1 Support Person Allowed)
- End of Life Care (Limit 2 Visitors at Any One Time)
- OB Ultrasound and OB Appointments (1 Support Person Allowed)
- Infusion and Oncology Patients (No visitors. Patients who need assistance will be taken to the location by an employee of the respective department).
- Visiting Specialist Clinic (1 Visitor Allowed)
A visitor is defined as any non-patient individual accompanying a patient or coming to the hospital to see a patient.
Pella Regional thanks the community for their ongoing support and cooperation. We understand these visitor restrictions may be difficult for you. While we are committed to providing a family-centered care environment, right now restricting visitors is in the best interest of our patients, staff, family, friends, and our community.
We arranged public spaces within our facilities to allow for social distancing. You will notice our waiting rooms and areas around reception desks have signs to keep you 6 feet apart.
In order to reduce the risk of transmission of COVID-19, Pella Regional Health Center and its family of medical clinics will ask patients over the age of two to wear a fabric mask or homemade face covering to any medical appointment. If patients do not have face coverings or fabric masks one will be provided by Pella Regional for use during the visit. Guidance from the CDC encourages the public to wear face coverings in places like clinics and hospitals, where it’s not always practical to maintain six feet of separation between individuals. Staff are all required to wear the proper personal protective equipment that is appropriate for their position.
To protect the health of our patients and their families, Pella Regional Health Center will continue to screen all patients and visitors before entering the main campus of Pella Regional and Pella Regional’s family of clinics.
Patients who are well will have patient rooms that are only used by patients with no symptoms. There will be separate rooms for those who present with infectious symptoms.
Employees are required to go through a screening prior to starting their shift. This includes screening questions about their symptoms and checking temperature to ensure they are healthy while at work.
Plexiglass shields or glass doors are in place at our check-in and check-out areas. We have markers on the floor to ensure social distancing. We clean and sanitize items patients and staff touch after each use. We also have hand sanitizer available at each registration desk.
We have always followed strict cleaning protocols and further enhanced cleaning protocols due to COVID-19. Our facility is thoroughly cleaned and rooms are disinfected between each patient visit. We also offer hand sanitizer stations throughout our facility for patient, visitor, and staff use.
We are also offering Virtual Visits in situations where it is more appropriate than coming for an in person visit in our facilities. Patients can call their provider’s office to find out if Virtual Visits are appropriate for their condition. Your provider may also be reaching out to you to schedule a Virtual Visit.