Public Wireless Internet Access

Wireless internet access is available at Pella Regional for patients and visitors. Guests of Pella Regional are able to use their own hand-held device or laptop computer equipped with a wireless network card to access a high-speed Internet connection. 

To access the wireless network, you

  • Need a wireless card installed on your computer or hand-held device
  • Need to be located within range of a Pella Regional Guest access point

Frequently Asked Questions

Do I need an account to access the wireless network?


Where is wireless connectivity available?

There are many locations throughout the hospital.

Is this a secure wireless network?

No. Like other wireless networks, information sent to and from your laptop can be captured by anyone else with a wireless device and the appropriate software.

Will Pella Regional help me configure my computer?

No, support for the wireless network is limited to verifying whether the guest wireless network is working.

What do I need to access Pella Regional’s wireless network?

You need a wireless device. If you are using a laptop computer, you need a wireless network card. Some laptops come with an internal card already configured. If you need to install a card, follow the manufacturer’s directions.

What type of network?

The Pella Regional Health Center network is an 802.11n standard, with backwards compatibility for 802.11g devices. You will need an 802.11n or 802.11g compatible device.

How do I get connected?

Use your wifi-enabled device to scan for available networks and connect to the SSID or Network Name labeled “PRHC Guest Wireless”.

What speed is the Internet connection?

Pella Regional has a DSL (6Mbps) line. However, as with any Internet connection, your speed may fluctuate greatly due to heavy traffic on the Internet at different times of day.

Can I download large files?

The bandwidth available for the wireless Internet connection is shared with all others using the connection. To show consideration for others, we ask that you not download excessively large files, use peer-to-peer file sharing programs, or access streaming audio/video.