Pella Regional Health Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Pella Regional does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Pella Regional Health Center provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Pella Regional Health Center provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact Service Excellence at 641-628-6683.
If you believe that Pella Regional has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in person, by phone or by mail:
Service Excellence Coordinator
Pella Regional Health Center
404 Jefferson Street
Pella, Iowa 50219
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at:
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by phone at: 1-800-368-1019.