I hate going to the doctor, but Dr. Carlstone and his team make the process as by pleasant as possible.

It was just a great experience with all of those who were in touch with me: the receptionist, the nurse, my doctor, and the person who gave me my pneumonia shot and drew blood for analysis.

The nurse doing the OB intake was great! Super helpful and kind. I've talked to 3-4 receptionists. No one really seemed to know the process for a new OB patient. I got several different answers. The wait time to talk to a human was very long each time I called. Overall, very impressed with nurses and providers, but super disappointed in the receptionist services.

wait time to get blood drawn rather lengthy, otherwise appt went well

I loved my time with nurse, Angie and Dr. Carlstone. There was just a small hiccup in between my visit and getting to the injection room, which ended up me waiting 30 minutes with my 18 month old, which was a little bit exhausting. When we were finally able to get into the injection room because I had told them and Angie came over and helped, everything was fine.

I am frustrated that I do not feel like I was listened too about my chronic back pain. I was in the emergency room a week ago and they suggested that I should see my Dr. and get more testing done. The only thing my doctor did or said was to loose weight. If my Dr. knew my history well enough my back had problems before I gained all of this weight.

The young man who did the initial exam was thorough and knowledgeable. He was clearly able to provide accurate information to save Dr. Carlstone a lot of time. Dr.Carlstone listened to my concerns and told me to expect a call from the office of Dr. Han for my complaint of carpel tunnel. (No call yet.)

I couldn't find a better Dr. or nurse. They both are kind and made me feel like it's going to be ok. I appreciate them both.

I don't think that they have enough time with their cases. They need more time. You always seemed rushed.

I think as an opportunity for the doctor to listen a little bit more to how the patient does things rather than assume that the method he's prescribing are exactly how the patient would naturally parent. I think overall he was very kind and wanted to be helpful, but just kind of lacked a little bit of listening and understanding by how I would naturally do things. Otherwise, we have a great experience at the Regional Health Center. Thanks. Bye. Bye.

We have been doctoring with Dr. Carlstone for 11 years now. I appreciate Dr. Carlstone and his nurse, Angie so much. They are respectful, attentive and compassionate in their care of our family.

The receptionist's software was slow (again not the first time this has happened) making us late for our appointment. The second gal did not know how to set up my son with online portal under my account so that is still messed up because she thought she knew how to do it. Now waiting on a phone call back from the online portal people....

This doctor was awesome, and I'm actually considering changing to him as my primary physician.

Dr.Carlstone and his nurse were very good. He listened and treated me with respect. His nurse was very concerned with how I was feeling. Dr. Carlstone could be more focused on the patient than on the treatment he was processing. Good experience.

Wonderful experience all the way! Everyone was friendly and very personable! My discussion with Dr Carlstone answered all of my questions! I would and do recommend Dr Carlstone and the whole Pella Clinic to everyone.