The receptionist's software was slow (again not the first time this has happened) making us late for our appointment. The second gal did not know how to set up my son with online portal under my account so that is still messed up because she thought she knew how to do it. Now waiting on a phone call back from the online portal people....

This doctor was awesome, and I'm actually considering changing to him as my primary physician.

Dr.Carlstone and his nurse were very good. He listened and treated me with respect. His nurse was very concerned with how I was feeling. Dr. Carlstone could be more focused on the patient than on the treatment he was processing. Good experience.

Wonderful experience all the way! Everyone was friendly and very personable! My discussion with Dr Carlstone answered all of my questions! I would and do recommend Dr Carlstone and the whole Pella Clinic to everyone.

A thank you to the medical staff. Impressions start at check in. It was handled in a very friendly and prompt manner. Nurse and doctor were very professional. And scheduling a future appointment at check out was also very professional.

Everyone was very kind and respectful.

Dr. Carlstone is a fantastic doctor. He's personable. He tells you what you need to do. I love going to him as my family practitioner. So yeah, full marks, good marks to Dr. Carlstone. Thank you.

Dr. Carlstone's nurse Angie is fantastic. Very caring, very kind and knows and remembers stuff about our family. Love Dr. Carlstone too, he does a great job. Appreciate them both!

It would be nice if the doctor had more time to spend with. I think the patient it's you know, thorough and has to be very focused because clearly and allow another patient to see but he feels like the you know, the time Allotted is just to just to short to be nice to build out of a deeper relationship. with someone for trusting your healthcare too. So my two cents.

EVERYTHING went well everyone was friendly and professional

It was a good visit!

The nurse (Angie H.) and the gal who gave the vaccines were both very friendly. Very much appreciated.

Guys, did an outstanding job. Thank you so much. The one thing I would change, it would be amazing if you will, then have to wear masks and we could actually see your faces. Thanks so much. Bye.

The quality care at Pella is worth the drive. Dr. Carlstone is very thorough and Angie is a wonderful nurse.

First time I saw this Dr and I was very impressed with him.