When I came to the clinic, the first receptionist was very nice as usual. The wait time a little bit longer, about 20 minutes in the clinic. She hurried the doctor, hurry to, to visit pretty fast, and then make everything clear and of course I have sleep apnea. So then I left not knowing what doctors had to be made appointments with, but had to wait on the clinic to talk to another receptionist for over half hour, but I finally went to another receptionist and she got that straightened out. So I was upset about that. So that's all I have to say.

Again, I did not receive phone call to confirm. I was supposed to have an MRI on Friday the 3rd I think it was. Yes, Friday the 3rd of September. I got home late this evening on the 2nd. I have received no phone call to confirm a MRI at the hospital and I thought that was supposed to be done. No one called me. No one gave me any information and maybe I am wrong. If I am, I severely apologize. But I could have swore that Dr. Lao told me that she was going to set it up for Friday. I have not got a phone call to

Very responsive overall. Provider seemed kind of rushed and didn't give much time to process information presented.

I am still waiting to hear bout tests she wants run for scheduling them. Hopefully won't be to long.

Dr Maria Lao is the best

I appreciate the thorough examination and tests to determine my issue.

My doctor was professional and very respectful of me. She listened to my concerns and went beyond any doctors I have had before.

Everything was very professional.

This was my 1st appointment with Dr Lao. Was very, very impressed with her. She answered all my questions and was so kind, caring and thorough.

In fairness to the doctor, it was the first time she's ever seen me, so she naturally didn't know my history or anything about me. But she listened very carefully and I was very impressed with her. So some of those were hard to answer, was hard to give her a 10 when she didn't know me but I had no, you know, and what I went in for. Some of those questions really didn't apply to her about answering thing because it was a one time thing that I went to her. So I mean I was very pleased with ... very impressed with her but it was probably if she knew me and I've been there with her before I could have given her higher ratings, but so many of those questions didn't really seem to apply. But I was very pleased and impressed with her. She listened.

My visit was to establish care with Dr Lao - My only concern is that this was my 3rd time to come in to establish care in roughly a year as the prior two Dr's have left the practice.

She is very caring person to.. to talk to and listen... and she listens to you. Thank you.

Very good and called back today with some questions got a return call right away and dr is checking out my questions and waiting for an answer.

This was my first time to the Pella Medical Clinic as I have just moved to the area. Everyone was super nice, professional and understanding of my concerns for my medical history and discussed a plan of action going forward. Thank you.

My first time with Dr Lao she was very kind and did a excellent check up. The whole staff was great !!