The only problem I have with Pella Regional is your operating to get an appointment or to get to talk to the office. We get, we get sent to a switchboard and and we get put on hold and then we did not get to talk to the clinic that we're going to. I would like to see when we call for an appointment or any information that we get contacted, we go straight to the clinic, which is the one in Prairie City. I'm dealing with My phone call should go to the Prairie City Clinic, not to Phone Bank, or whatever you call it. Thank you.

My Doctor Ingle and his staff are top notch. I wouldn't go anywhere else for my health care needs. ???

Hello, my only complaint is that I would like to be able to call up to the clinic and talk to the receptionist there in 3 City. Instead of being transferred to teller wherever the scheduling people are because the people in Prairie City seem to know what's going on with me and how to get me in to see my primary care doctor better than the call services, but that's a pretty minor complaint.You guys are going pretty good. Most of the time. That's it. Thank you.

Party City Family Clinic is wonderful. Always has been. Dr. Ingle and his staff are great. The worst possible thing you've done though is take away the ability for them to answer their calls. It's absolutely ridiculous to be put on hold. I've called several times and I've tried 3 times to use the Callback feature, never to get a call back of also been put in the q line and as I get to be the next in line, the call drops and that hangs up on me or I'm next. And right before they answer it's disconnected. To have 27 people in line at 2 o'clock in the afternoon is just unreasonable. You need to give them back the ability to answer their own calls.

Love the new facility.

Excellent experience, very compassionate, helpful, everyone that we were in contact with. I thank them all.

As always my visit was wonderful; such responsible employees yet at the same time so kind & friendly.

Yes, Dr. Ingle's a great doctor. We've been with him for 21 years,he answers every question and he's just a great physician.

We've been with this office for many years, and I've never had any trouble and the time that been with them, and we've always been pleased with everything they've done, and I always pray in God's blessings on the clinic and all the providers there. Thank you.

All good

Great as always

Dr Gregg Ingle is a passionate and caring doctor.

I was really impressed with Dr. Ingle's discussion on my back problem and how we can fix my back. I got ex-rays and a solution and an appointment with specialist scheduled for tomorrow! WOW!

Your answering machine sucks. I couldn't get through to it to get somebody on to listen to me. They kept routing me around when I would push number 6 for other, it would hang up on me. I tried for half an hour to get through, finally did and then I got up to the doctor's office which has moved and nobody told me where or that they had moved and so then, I had to drive around town trying to look for it because I couldn't get back through your damn answering machine system to talk to somebody. It's a joke. Thanks.

My only gripe is the wait time. To get in to see the doctor. The wait time from when the nurse is done before the doctor sees you. Waiting in a small room, just waiting, isn't good on my blood pressure.