I did want to mention that I was not aware that my doctor had moved to the new location. Perhaps when they gave me a call to reaffirm my appointment, if they had told me they moved, then that might have helped me to not be so stressed when I couldn't find them. I did okay though, so it's not really a complaint. It's just, I didn't know what I was supposed to be doing. I do love my medical center though, for as my total care. Thank you very much.

I will be looking for a different doctor. This one has no empathy. What a waste of time. So disappointed I went to my car and cried in the parking lot. He tried giving me solutions, which is what I was looking for, but he presented the solutions negatively. What good is that???? I could go on and on, but will stop now. Totally ruined my day.

Really appreciated the short wait time.

This was my first visit to that building. I like the parking lot. I drive a vehicle with a wide turning radius. (I hate it) It's easier park there than in the main parking lot. That hall with all of the sliding doors is creepy. They look like chambers. Someone with claustrophobia might be bothered by it. Some plants along that wall would make it look more relaxed and less creepy.

The nurse was not wearing a mask

Dr Matysik is an asset to the Clinic. I wish all my providers were as knowledgeable, compassionate and approachable as he is.

He was very cordial and he did some things to try to find out what's going on, which is more than a lot of

The doctor, the nurse, the receptionist were very great. Thank you.

I couldn't hear Dr. Matysik but will have my daughter on speaker phone next time,I wish I would have thought about that sooner,I simply couldn't understand him ,my fault not his i had my phone and technology with me hope to see him again Thanks for all you folks do

Yes, I did not know where Dr. Matysik's office was evidently it changed from the last My last visit. So I had is driving a bigger truck and I parked in a parking lot, nearest to where I thought I would be, and that was the wrong place and it was on the other side of the hospital and no one had informed me... where the, he had moved to so I had to walk probably a block in order to be there because I did not move I could not move my (INAUDIBLE) thank you.

Thank you!

Yes, the doctor, he put - he seems very professional in his appearance. He seemed like he was - he wasn't overly friendly, nor did he really engage. He seems like he's exhausted from his profession like it's time for him to retire perhaps. Anything I wanted to know I had to say what does that mean? Tell me more about that. I had to facilitate getting more questions out of him. And he - he just basically talked his frustrations with the insurance company and that when he gives me my feedback, he's not going to call me because people take up too much time on the phone. He's wants me to come in for a visit, which then I equate with he wants me to come in so he can bill me and versus the other. Just not, you know not overly personable. Not a mean guy by any chance, but just seems like he needs to retire. Okay, that's all I have to say. Thank you so much.

I think you done a damn good job.

I have always had a good experience when I come to the Pella Clinic. Enough so that I inquired about seeing A physician at the Ottumwa-Pella clinic for primary care.

new area is wonderful!!!