Thank you!

Yes, the doctor, he put - he seems very professional in his appearance. He seemed like he was - he wasn't overly friendly, nor did he really engage. He seems like he's exhausted from his profession like it's time for him to retire perhaps. Anything I wanted to know I had to say what does that mean? Tell me more about that. I had to facilitate getting more questions out of him. And he - he just basically talked his frustrations with the insurance company and that when he gives me my feedback, he's not going to call me because people take up too much time on the phone. He's wants me to come in for a visit, which then I equate with he wants me to come in so he can bill me and versus the other. Just not, you know not overly personable. Not a mean guy by any chance, but just seems like he needs to retire. Okay, that's all I have to say. Thank you so much.

I have always had a good experience when I come to the Pella Clinic. Enough so that I inquired about seeing A physician at the Ottumwa-Pella clinic for primary care.

new area is wonderful!!!

All went very well and have nothing bad to say about my body.

Well, for one thing, when I went up there I had no idea that he did not have Radiology report. So basically, it was a waste of time for me to even go up there. So if I would have had a call prior to driving up there, I would have stopped at the Oskaloosa facility here, picked up the Radiology reports and brought them with me. Instead, I waited, I talked to him, I left. I come back home to Oskaloosa. I talked to them out here and they was supposed to have them to him yet this week. So it wasn't nobody's fault, but it would have just been nice to know in advance that, "hey, you're wasting your time." So, bye.

Dr was professional yet personable as were the nurses.

You need to be more informed about my condition are okay. He wasn't informed about my (INAUDIBLE) condition and so forth and respond me and later on. I'm so it's not doing. I don't think I'll be the one referral to him. You need to find out more about me.(INAUDIBLE) just need to know more about me and my condition. Thank you.

It was very hard to put in 10. You need to change that. So I put a 9. However, he is a 10. Okay. Bye.

Yes, I'm still waiting on a call to find out about my sleep at machine. They couldn't read the card, that day, and they said they would have to call me and let me know, and I've still not heard anything. Thank you.

They always have trouble when they refer you, or you may need you to follow up with another department. That never goes well, so after Dr. Matysik appointment and he did awesome, but I'm waiting on the sleep, study place to call me back and they still have not, and it's 14 Now. I was there the 9th, and I still don't have a call back to schedule. My next consultation to do my sleep study. Why does it take so long? Anytime there's a follow up with kind of like this. It usually takes me to call and and and follow up on it.

Very pleased.

Prompt fast and friendly

Provider needs to have more empathy. Especially if the patient refuses care.

Yeah, Dr. Matysik, and everybody at the phone at the hospital, did a very good job, can't really complain. Nothing issue. And every question was asked, and as much details I needed and anything I need to clarify they clarified upon did a great job, guys. Keep up the good work.