I felt like I was very much listened to and they treated me with respect and I felt very comfortable telling the Dr what I needed. My nurse was wonderful and nice.

God.

Appreciate Pella Regional providing health care in Bussey. Very pleased overall with health care provided here.

It was a 10 a great experience

I just ... I had a good experience, but I didn't feel that the receptionist was very knowledgeable on what to do, in case of emergency. I came in, in an emergency, and I needed to know if a doctor was going to be there right away, and they didn't seem to know. And I had to ask them to call him and see if he was pulling in or going to be there right away. That just seems strange to me that the receptionist, a nurse, wouldn't have automatically done that instead of me having to ask them to do that. Okay, thank you.

Time for the mask mandate to be done!

The main problem I had was at the nurse could not draw blood .She stuck me 4 to she stuck me 4 times all together she had another nurse coming in finally and and draw the blood for her and my grandson had the same thing happen on the same day with the same nurse.

Dr. Beattie and his staff were awesome. I really enjoy Dr. Beattie's care when I'm there, but I do have an issue with the scheduling. It seems like the last few years you guys have either lost or moved around a lot of your phyisicians. And that makes it harder for people like me to get the care that they need. It's probably not possible. But the Pella Clinic that's in Knoxville or even some of the other ones it would be awesome, if there's at least a way that somebody can make an appointment on it for a weekend instead of during the weekday. As you know, our economy is very rocky and most of us can afford to take a day off. And therefore we put stuff off and not go take care of ourselves like we should.

God

It is nice to go there feel really comfortable to discuss any problems that come up.

I really like that the nurse and Dr. Beattie were very concerned. about my son and asked the proper questions about the problems that he was having and also let me know what could be done to help him. Also, that they mentioned about the eye doctor. Yes, all I can say is they did a very good job and I really appreciate. The compassion that they had for my son and myself. Thank you.

The staff at Bussey are always super friendly and helpful!! I cannot say enough about Brad Beattie, he is just simply AWESOME! I wish he was on a set schedule between Bussey and Knoxville again! I trust him implicitly and prefer him over any other Drs and PAs I have seen!!! He listens to you, is always friendly, and truly cares about your healthcare!!! A true asset to PRHC!!!

After my daughters visit with Bradley Beattie he always assures me that if I have any further questions I can always call and get a hold of him. He definitely takes the time to listen and tries very hard to resolve whatever the issue maybe, he is a great provider.