Published on May 08, 2020

Pella Regional Opens Main Entrance and Continues to Screen Patients and Visitors

PELLA, Iowa – To protect the health of our patients and their families due to COVID-19 in Iowa, Pella Regional Health Center will continue to screen all patients and visitors before entering the main campus of Pella Regional and Pella Regional’s family of clinics located in Pella, Knoxville, Ottumwa and Prairie City.

Pella Regional limited entrances to the hospital on March 17. Entrances 1, 5, and 6 were closed to the public until further notice; this included the main hospital entrance. The hospital main entrance (Entrance 1) will now be open to patients and visitors effective Monday, May 11. Patients that have appointments for imaging and lab are asked to use this entrance instead of Pella Medical Clinic (Entrance 3).

Please allow extra time for the screening process prior to your scheduled visit. We understand these screenings may be an inconvenience, but it’s an important step to keep everyone as safe and healthy as possible. We appreciate your help protecting our patients and families.

 Entrances open to patients and visitors:

  • Emergency Department (Entrance 2) Always open
  • Pella Medical Clinic (Entrance 3) Monday through Friday 8 am to 5 pm and Saturday and Sunday 12 pm to 5 pm.
  • Patient Assessment Center (PAC) Open Monday through Saturday 8 am to 7 pm and Sunday 12 pm to 7 pm.
  • Wound Care and Cardiac Services (Entrance 7) Monday through Friday 7:30 am to 5 pm. This entrance is only open to Wound Care and Cardiac Services patients.
  • Specialty/Oncology/Infusion, Rheumatology Clinics (Entrance 4) Monday through Friday 8 am to 5 pm. This entrance is only open to Oncology, Rheumatology, Infusion, Specialty Clinic patients, and those with limited mobility.
  • Main Entrance (Entrance 1) Open Monday through Friday from 6:30 am to 5 pm.

entrance map

In order to reduce the risk of transmission of COVID-19, Pella Regional Health Center its family of medical clinics located in Pella, Knoxville, Ottumwa, and Prairie City wants to remind the public that patients over the age of two are asked to wear a fabric mask or homemade face covering to any medical appointment. If patients do not have face coverings or fabric masks one will be provided by Pella Regional for use during the visit.

Regional also wants to remind the public that visitor restrictions are still in place. The following visitor restrictions are still in place and subject to change as necessary:

  • Patients Under 18 (1 Parent/Caregiver Allowed)
  • Birthing Center (1 Support Person Allowed)
  • Patients in Need of Assistance (1 Caregiver Allowed)
  • Emergency Department and Patients Having Surgery (1 Visitor Allowed)
  • Outpatient Surgical Patients (1 Support Person Allowed)
  • End of Life Care (Limit 2 Visitors at Any One Time)
  • OB Ultrasound and OB Appointments (1 Support Person Allowed)
  • Infusion and Oncology Patients (No visitors. Patients who need assistance will be taken to the location by an employee of the respective department)
  • Visiting Specialist Clinic (1 Visitor Allowed)

We understand these visitor restrictions may be difficult for you. While we are committed to providing a family-centered care environment, right now restricting visitors is in the best interest of our patients, staff, family, friends, and our community.