Published on July 16, 2020

COVID-19 Testing Information

Patients requesting a COVID-19 test must meet specific criteria to be swabbed at Pella Regional Health Center or Pella Medical Clinics. We test according to the state recommended criteria and not all patients will meet the criteria to receive a test. Patients who feel they may need COVID testing are recommended to visit TestIowa.com or contact your regular primary care provider.

Q&A

Q: I think I have been exposed to COVID-19, can I get a test at Pella Regional Health Center or Medical Clinic?
A: You must meet specific criteria to receive a test at Pella Health. If you are an established patient with a Pella Regional provider we recommend you contact them to inquire about testing.

Q: My employer wants me to be tested, can I get a test at Pella Regional Health Center?
A: Some employers are requesting tests for people who do not meet the state recommendations for COVID-19 testing. Pella Regional will only test patients who meet the state criteria for COVID-19 testing. It is recommended that the employer contact their county public health department or TestIowa for testing options.

Q: I have been tested for COVID but my employer requires a copy of the test to return to work. How can I provide them this?
A: Because of federal privacy laws, Pella Regional Health Center cannot directly disclose your test results to your employer without written permission. Patients have the following options to provide employers with test results: 1) The test result be mailed directly to your home address. You may then choose to disclose to whom you wish. 2) A written release of information document can be filled out and signed by the patient which authorizes to release directly to your employer. For either need, please contact our Medical Records office at 641-621-2658.

Q: I have a scheduled procedure at Pella Regional Health Center, will I need a COVID-19 test?
A: Yes, you will be scheduled for a test approximately 48-72 hours prior to the scheduled procedure. You will receive a specific time and instructions to come to our pre-procedure testing area. If you are having a procedure at a facility outside of Pella Regional, you will need to coordinate receiving a test with that organization.

Q: If I do meet criteria for a COVID-19 test what time are swabs collected?
A: If you qualify for testing, swabbing hours at Pella Walk-in Clinic are Monday - Saturday 8:00 am to 5:00 pm and Sunday 12:00 – 5:00 pm. All other Pella Medical Clinics Monday – Friday 8:00 am to 5:00 pm. You will be asked to stay in your car and our staff will assist you car-side.

Q: How much does it cost to get tested for COVID?
A: At this time, any test which meets state criteria and is sent to the state lab does not result in any cost to the patient. If you are seen by a provider for care in our walk-in clinic or ER, your insurance will be billed like any other visit. We are unable to provide you with your insurance’s specific coverage for a visit, we recommend checking with your insurance carrier for any questions.