Helping Patients Navigate the Insurance Maze

At Pella Regional, patients who are scheduled for surgery or who plan to have a new baby in the next nine months, are asked to meet with a Patient Advocate who will help you review your insurance and understand the financial impact of medical services at Pella Regional.

"We're here to provide a message of compassion for patients as they navigate the health insurance maze," said Twila Haverly, patient advocate at Pella Regional. "We want to be certain that you are receiving both good medical AND good financial information."

Patient Advocate

Twila Haverly

To contact a patient advocate, call  641-628-6706 or e-mail