The Business Office at Pella Regional is available to help patients work through their health care bills. We understand that billing and collection for health care can be confusing.
You receive a bill when:
- You have no insurance coverage for the services you received.
- Your insurer responds with an Explanation of Benefits (EOB) indicating that you have a balance due.
- Your balance is not paid in full.
Many physicians are independent and are not employed by the hospital. Fees charged by these physicians for services provided to you will be billed separately from the hospital.
Payment Required Before Service
You will be required to make a down payment of 50 percent of the normal estimated charge for surgery, a sleep study or certain imaging tests if you do not carry health insurance or if you have not met all your deductible for your insurance.