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Media Relations: General Policies and Procedure 

Purpose

The purpose of the media policy is to provide members of the media with access to medical specialists and as much information as reasonably possible while protecting the rights, confidentiality  and comfort of patients and their families, hospital employees and others directly involved with Pella Regional Health Center.

Media Responsibility

Public Relations is responsible for all media relations for Pella Regional Health Center and its associated departments, divisions and organizations. This includes:

  • Disseminating all news releases, 
  • Placement of all advertising,
  • Handling of all media inquiries, including requests for information and interviews. (This includes interviews and inquiries by phone and/or e-mail, and interviews done for trade journals or vendors).

Public Relations is the official Pella Regional Health Center contact during a crisis situation and in all matters concerning organizational policy, services, programs, procedures, patients and employees.

Public Relations tracks inquiries from the media, and when appropriate, can provide additional or more appropriate sources of information.

The Public Relations office is open from 8 am – 4:30 pm, Monday through Friday. Please call the public relations coordinator at 641-621-2358 for media requests or inquiries.