Pella Regional provides a wide range of services critical to the patients we serve. Our commitment is truly to our communities - as an employer, as a community resource and as a health care provider.

Community Benefits

Our Community Benefits Report accounts for services that are needed by the community, but that we provide at a financial loss. In 2012, our Community Benefits were valued at $6,369,221 and determined to impact at least 48,821 people. 

These benefits were:

Charity Care at Cost $350,139

Medicaid Shortfalls $3,544,982

Financial Loss of Subsidized Health Services $2,272,566

(Hospice, Home Health, Dialysis, Cardiac Services, Emergency and Trauma Services, Diabetes Management and Women’s Services)

Community Improvement Services $15,284

(Health Fairs, Screenings, Support Groups, Services to Special Populations)

Health Professions Education $157,133

(Clinical site for medical, nursing, pharmacy, technical and therapy students)

Community Benefits Activities $16,442

Financial and In-Kind Donations $12,675

At Pella Regional, we have elected to follow recommended Community Benefits Guidelines, which EXCLUDE our Medicare shortfall and bad debt expense from our Community Benefit calculation.

Community Health Needs Assessment and Health Implementation Plan Summary

Community Health Needs Assessment Summary

Pella Regional Health Center participated in a community engagement project in 2011. This project included a community health needs assessment, key informant interviews, and secondary data analysis administered by the National Rural Health Resource Center of Duluth, Minn.

In the summer of 2011, a random stratified sample within Pella Regional Health Center’s service area was surveyed regarding the utilization of local health care services and the perception of community health. A summary of the assessment follows. View the complete report.

Purpose of Community Health Needs Assessment

To provide information from local residents regarding:

  • Demographics of respondents
  • Utilization of local health services
  • Perception of care provided by Pella Regional Health Center
  • Meets IRS requirement for charitable status
Key Community Health Needs Assessment Findings
  • Access to health care rated as primary factor for a healthy community
  • Cancer, heart disease, obesity are top concerns
  • Increased access to exercise/nutrition programs would make Pella a healthier place to live, work, play
  • Pella Regional Health Center provides high quality services
Community Needs
  • Access to Health Care
    • 19% of respondents reported they did not receive or delayed health care, primarily due to the cost of the service
  • Disease Prevention
    • Community health concerns: 
      • Cancer
      • Heart Disease
      • Obesity
  • Health and Wellness Promotion
    • Respondents identified need to improve focus on wellness
Health Implementation Plan:

To Improve Access to Health Care

  • Increase awareness of programs that help with medical expenses
    • Handout identifying financial resources
    • Website link identifying financial resources
    • Add financial resource booth to selected health fairs
  • Improve awareness of PRHC services (primary, specialty, convenient care, and free clinic)
    • Expand distribution of physician directory that identifies physicians, services, hours and locations
    • Promote service hours on website
    • Consider feasibility of helpline for patients who have difficulty finding physician or getting appointment
    • Bi-Annual ad in newspaper outlining service locations and website or information line.
Health Implementation Plan:

To Promote Disease Prevention

  • Increase community education efforts
    • Add information to PRHC website for prevention of cancer, heart disease, and obesity
      • Include risk factors, recommended screening, and links to services
    • Continue to provide community education at health fairs
      • Target cancer, heart disease, and obesity
Health Implementation Plan:

To Promote Health and Wellness

  • Increase education and support
    • Create wellness link on PRHC website
      • Includes wellness goals, annual screening, BMI calculator, resources etc.
    • Include wellness booth at health fairs
    • Continue collaboration with community entities for Blue Zone project
    • Offer support to local company’s wellness programs
      • Offer wellness lab draws done at facility


National Rural Health Resource Center, Duluth, MN

Iowa Dept. of Public Health

Marion Co. Public Health Dept.